Agenda
Lloyds & Unleash
Lloyds Banking Group—one of the UK’s largest and most established financial institutions—is undergoing a digital transformation at scale.
With a legacy spanning centuries and a mission to serve millions of retail and commercial customers, the stakes for modernization are high. At the center of this transformation is FeatureOps, elevated from a tactical engineering practice to a strategic capability underpinning Lloyd’s digital future.
In this keynote, Daniel Woollery, Head of Digital Services, will share how Lloyd’s is harnessing FeatureOps to simultaneously accelerate delivery and strengthen governance in one of the world’s most complex and regulated industries.
This is not just a story of feature flags, it’s a story of operational discipline, strategic foresight, and cultural change.
Lloyds will explore:
- From pilots to platform: How Lloyd’s shifted FeatureOps from isolated team usage to a shared, enterprise-grade capability.
- Scaling at speed: Navigating year-over-year user growth while ensuring systems and teams remain resilient.
Taming legacy complexity: Migrating hundreds of feature flags without compromising continuity. - Governance as enabler: Building enterprise-wide governance models that transform FeatureOps into a platform for innovation.
- Responsible AI at Scale: How FeatureOps enables teams to adopt GenAI in a way that manages risk and compliance.
Attendees will walk away with a blueprint for how to enable FeatureOps as a core part of enterprise strategy—balancing agility with accountability in environments where the stakes are high.
