Need help?

Report an incident or ask a question.

If you’re subscribed to our Pro or Enterprise plans, you can request support for an incident or submit your questions using the Unleash Help Center

If you’re an open source user, you should come join our Slack. Get help, discuss new features, or just hang out with other Unleash users and maintainers.

Report an incident

Found a bug in your Unleash instance that impacts your users? Report it!
When you report an incident, you’ll get a unique ticket ID that you can use to keep track of your issue.
Report an incident

Did you search our docs?

The Unleash documentation contains tips and tricks, how-to guides, topic discussions, and reference guides.
Read the Unleash documentation

Ask a question

Let us know if you have any questions or concerns, or if anything in your Unleash product is unclear to you.
Ask a question
  • Full attention to your issue

    You'll get a Unique request ID (ticket number) for each incident for easy reference and you'll receive status updates and resolution information on each reported issue independently

  • Transparency

    You can CC colleagues from your company into your request. They'll receive the same notifications about the ticket's status, helping you keep your team on the same page

  • All your help requests at a glance

    Using our Help Center you can browse the status of any open requests, and you can also find older (closed) requests.