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<p style="font-weight: 400; text-align: center;" aria-level="1">Report an incident or ask a question.</p>
<p style="font-weight: 400; text-align: center;" aria-level="1">If you&#8217;re subscribed to our Pro or Enterprise plans, you can request support for an incident or submit your questions using the Unleash <a href="https://getunleash.zendesk.com/hc/en-gb" target="_blank" rel="noopener">Help Center</a></p>
<p style="text-align: center;" aria-level="1">If you&#8217;re an open source user, you should come join our <a href="https://slack.unleash.run" target="_blank" rel="noopener">Slack</a>. Get help, discuss new features, or just hang out with other Unleash users and maintainers.</p>
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Found a bug in your Unleash instance that impacts your users? Report it!<br />
When you report an incident, you’ll get a unique ticket ID that you can use to keep track of your issue.

Report an incident

The Unleash documentation contains tips and tricks, how-to guides, topic discussions, and reference guides.

Read the Unleash documentation

Let us know if you have any questions or concerns, or if anything in your Unleash product is unclear to you.

Ask a question

You'll get a Unique request ID (ticket number) for each incident for easy reference and you'll receive status updates and resolution information on each reported issue independently

You can CC colleagues from your company into your request. They'll receive the same notifications about the ticket's status, helping you keep your team on the same page

Using our Help Center you can browse the status of any open requests, and you can also find older (closed) requests.

Support

As the largest open-source feature flag platform, Unleash gives developers tools to be efficient and love their jobs, while enterprises get market-leading data governance, security, and compliance controls.

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Plans & pricing

Mark Quigley

"We flipped the most important flag we could when we went from our in-house system to Unleash. Right away we found that  it was scalable, highly performant, resilient out of the box.
And Unleash ended up being 1/3 the cost of our homegrown feature flag solution, while also improving the reliability and scalability of our platform."

Norbert Borecki

"Unleash gave us the flexibility to manage feature rollouts across multiple services and environments, allowing us to scale without fear of major rollbacks."

Wael Mashal

"In our complex case and architecture, Unleash has proven actually to be the perfect fit for us. And when we decided to use Unleash, we made the right decision. It's provided us with the necessary tools, flexibility, and compatibility to support our pursuit of cloud-native excellence."

Truls Jørgensen

"Before 2016, NAV used to take pride in 4 huge, coordinated, massive releases per year. As of today, this number is over 1400 times per week, which translates roughly to once every other minute.”

Jason Crow

"What appealed to us about Unleash was the central control via the Admin Console, as well as the security posture of running the entire infrastructure under our own architecture and standards”

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<div><div style=display:flex;margin-bottom:1.6rem><div><img src=https://cdn.getunleash.io/uploads/2024/06/negative-dark-icon.svg></div><div><h4>Downtime risk</h4>Flaky features cause downtime. On average, application downtime costs organizations $400,000 per hour, and more than half of organizations face unexpected downtime every two months.</div></div><div style=display:flex;margin-bottom:1.6rem><div><img src=https://cdn.getunleash.io/uploads/2024/06/negative-dark-icon.svg></div><div><h4>Reduced Innovation</h4>When developers are forced to use tools and processes they hate, like infrequent high-stakes releases based on complex branching strategies, innovation is reduced by 50%.</div></div><div style=display:flex;margin-bottom:1.6rem><div><img src=https://cdn.getunleash.io/uploads/2024/06/negative-dark-icon.svg></div><div><h4>Home-grown solutions don’t scale</h4>Many organizations attempt to solve downtime risk and reduced innovation by building a feature flag solution in-house, but often, features and UX are lacking, the maintenance burden is high, and reliability is low. Under such circumstances, release velocity suffers, and the best talent starts to look elsewhere.</div></div></div>

Unleash gives developers tools to be efficient and love their jobs, while enterprises get market-leading data governance, security, and compliance controls.

<img src="https://cdn.getunleash.io/uploads/2024/05/check-dark-icon.svg" style="margin: -0.2rem 0.2rem;" /> Open-source. Play around as much as you’d like.<br />
<br />
<img src="https://cdn.getunleash.io/uploads/2024/05/check-dark-icon.svg" style="margin: -0.2rem 0.2rem;" /> Built by devs for devs with intuitive DevEx.<br />
<br />
<img src="https://cdn.getunleash.io/uploads/2024/05/check-dark-icon.svg" style="margin: -0.2rem 0.2rem;" /> Includes all feature flags capabilities you’d expect. And many you don’t.

<img src="https://cdn.getunleash.io/uploads/2024/05/check-dark-icon.svg" style="margin: -0.2rem 0.2rem;" /> RBAC, audit, change requests. <br />
<br />
<img src="https://cdn.getunleash.io/uploads/2024/05/check-dark-icon.svg" style="margin: -0.2rem 0.2rem;" /> No data leaves your environment. <br />
<br />
<img src="https://cdn.getunleash.io/uploads/2024/05/check-dark-icon.svg" style="margin: -0.2rem 0.2rem;" /> Supports Air-gapped and Fed Ramp requirements.

Explore features

Explore features like rollout strategies, instant rollback, and kill switches 

Explore features like feature flag automation, trunk-based development, and tech-debt management

Explore features like A/B/n testing, cross-session stickiness, and analytics integrations

Explore features like self-hosting or single-tenant private instances, SSO integration, RBAC and Audit logs.

Hosted, or self-hosted: it’s your call. It’s quick and easy to set up. Get started in 2 steps with the functionality you need to gain complete control over your software releases.

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Vibhu Srivastava

"With Unleash, we could safely manage feature releases in our monolith, knowing that we could toggle features off instantly if something went wrong, minimizing downtime and risk."

Misha Karpenko

"We really like your design philosophy. It gives us peace of mind, because the end user data doesn’t leave our application context."


Henning Støverud

"By deploying more frequently, the size of each deployment has been drastically reduced and new functionality can be tested early and more gradually thanks to Unleash and feature toggles."

Why the largest enterprises in the world choose Unleash

A Guide to Feature Flags

Trunk-Based Development with feature flags

Trunk-based development: process, examples, strategy, implementation

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